Help Center

How can we help?

Find answers for common FinTracker questions or contact us when something does not work as expected.

Common questions

Why is my wallet balance different from income minus expense?

Wallet balance also includes transfers, loans, repayments, investments, and returned principal.

How are paid subscriptions activated?

Submit your manual payment transaction ID. An admin reviews it before activating the plan.

Does editing an AI confirmation use another credit?

No. Editing the confirmation form is free. Sending another AI message uses another credit.

Contact support

Include a short description, the page where the issue happened, and a screenshot when possible.

fin.tracker.io@gmail.com

Never send your password or any secret credentials.